Q: How long does it take to receive a reply after submitting an inquiry?
A: After submitting your inquiry, a dedicated account manager will contact you within 1 hour. For standard projects, an initial material selection plan is provided within 48 hours.
Q: Do you provide on-site application services?
A: No. Dimerey is a professional epoxy colored sand paint supplier, offering material supply, application guides, technical support, and precautions only. We do not perform on-site application.
Q: How does the product perform in high or low-temperature environments?
A: Recommended application temperature: 5℃–35℃ (do not apply below 0℃). For high-temperature environments like the Middle East, a high-temperature resistant formula can be provided (up to 80℃). In regions with temperature variations such as Europe and North America, the system remains stable; once cured, it will not crack or delaminate, and the service life is unaffected.
Q: How can I quickly get a quote?
A: Please provide the following information: application scenario, area (㎡), base type (tile/concrete), project location, project timeline, and color preference. We will recommend the appropriate system and provide a quotation.
Q: Do you support OEM/ODM?
A: Yes. We support customization of colors, formulations, packaging, and branding solutions.
Q: Is the floor slip-resistant? Suitable for restaurants or high-traffic areas?
A: Slip resistance can be achieved through system selection and topcoat options. The floor is suitable for epoxy quartz flooring in high-traffic and functional spaces.
Q: How long does curing take and when can the floor be put into use?
A: Curing time depends on temperature, humidity, coating thickness, and system type. We provide recommended curing periods for each scenario to ensure optimal results.
Q: Can colors be customized? How to ensure consistency?
A: Both standard and custom color options are supported. We recommend following batch sequencing and color management guidelines to minimize color variation risk.
Q: What types of spaces are suitable for epoxy colored sand flooring?
A: Common applications include cement or tile floor renovations, shopping malls, restaurants, art galleries, 4S showrooms, office buildings, hospitals, schools, and villas. By providing us with your specific scenario, traffic, and load requirements, we can recommend the most suitable quartz epoxy floor system and topcoat solution.
Q: Does the product comply with environmental and safety standards in our region?
A: Yes. Our epoxy colored sand flooring paint has passed CE and other major international certifications. We can provide corresponding certification documents and test reports to ensure compliance, VOC-free, and non-toxic safety for your projects.